If you already have their phones, send them an SMS with a subscription link to your service and include a button on your website, for example.
Returns or exchanges: simple and transparent process
There is no need to worry if the product has not met your customers’ expectations. Offers an easy way to make returns or exchanges. It is at these moments that you must be more understanding and provide more Bolivia Phone Number List means of contact to prevent friction from becoming a nightmare for your clients.
Send a confirmation of the return by SMS or RCS or even open the option to start a conversation through WhatsApp . Much more effective channels than a simple email that can get lost in an inbox full of messages.
And now? After Black Friday what’s next
Now that you’ve connected with many of your regular customers and gained a multitude of new ones, it’s time to stay in touch with them to ensure their experience is as pleasant as possible. Thanks to this you will get a second purchase sooner than expected.
Take care of your clients
We have already seen that after-sales services such as customer Honduras Phone Number service, returns or logistics and transportation are key to guaranteeing user satisfaction after a purchase.
