You can use a waiting list system. With this, the canceled reservation slot will be automatically proposed to the next person on the waiting list, without the need for you to intervene. This way, your agenda will not have gaps that do not provide you with income.

By sending professional SMS to manage

your appointment system, you can improve customer satisfaction and lighten your workload.

Another method that companies use to reduce absences is to request an advance when formalizing the reservation. Subsequently, if the client does not show up, the company will keep that amount. While it is true that there is nothing wrong with this practice, confrontations and unpleasant situations can always arise if the client complains Albania WhatsApp Number List about having lost money. Additionally, you will be in the difficult position of having to determine what does or does not constitute a force majeure situation if the client does not show up. By sending appointment reminder SMS, you will not only not have to ask for an advance, but you will also avoid customer dissatisfaction and protect your reputation.

What to do if clients still don’t show up?

Albania WhatsApp Number List

No matter how hard you try to avoid it, there will always be a small percentage of people who will not keep the appointment. Perfection does not exist! What would be the solution then? Send them Venezuela WhatsApp Number List a message after the appointment to confirm that everything is going well. Let’s look at an example:

Hello Marcos, We are sorry that you were not able to keep your appointment on Friday, May 12. Is there anything we can help you with? If so, click on the link to speak to a member of the team.

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