An investigation carried out by the Organization of Consumers and Users ( Odecu ) revealed the failures and non-compliance of retail chains when making online sales. Specifically with regard to the regulations governing e-commerce for companies such as Mercado Libre, Falabella and Ripley . The irregularities focus on the data found on the website. The sending of tickets and the origin of the marketed items. What did retail chains fail? Both Mercado Libre, Falabella and Ripley would be failing to comply with electronic commerce legislation , if an investigation carried out by Odecu on January 20 is taken into consideration.
The investigation called
Citizen Surveillance New Electronic Commerce Regulation” , where its results show the clear non-compliance. With the regulations in terms of terms and conditions, marketplace liability regime and identification of suppliers . According to the opinions made by Stefan Larenas, who is the president of Odecu. He USA WhatsApp Number Data emphasizes that “some of the most serious problems that mean non-compliance with the legislation are in the incomplete identification of who would be the sellers of the products.” Falabella: Good position in the retail list Considering the 12 points. That are examined in the research on the retail panorama, Falabella approves 10 of them, although 2 partially.
Seen the investigation of guarantee
In this sense, it is positioned as the second firm with the best score in the Odecu study . Among the negative aspects that identified Falabella. One of them has to do with Philippines Telegram Number the complexity when entering the terms and conditions section on the company’s website. For its part, the second negative item has to do with failure to send the electronic ticket. With the exception of purchases made in the application. Regarding purchases made on the web portal, the “hidden customer” had to insist repeatedly to obtain the electronic ticket of their choice . Ripley Five traits that show that the Digital Transformation has begun. In reference to Ripley , it has non-compliance in aspects inherent to the absence of ideal information.
