SMS: a crucial communication tool for the transport sector

Reminders : Remind customers of upcoming deliveries and pending orders.
Updates – Inform customers about changes to deliveries, orders, etc. or about answers to your queries.
Confirmations : confirm schedules and pick-up/drop-off points, deliveries, etc.
Internal communication : notifies employees about shift modifications, shift changes between employees, jobs or traffic updates that may affect travel.

Promotions – Send promotions to drive sales and loyalty

From real-time updates and reminders to campaigns, mobile messaging can help transportation companies improve the overall customer experience. Not only will you be able to take advantage Russia Phone Number List of unbeatable open and conversion rates, but you will also be able to interact with customers on their channels.

For more information on how to use mobile messaging to give your customers the best service, see our guide. In it we cover the main ways in which channels can be for the transport and logistics sector, and we explain how to get.

 

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